Dream Oriented Research Institute & Laboratory (DORIL)
Vision, Mission & Quality Policy
Vision
To become a leading research and laboratory institute recognized globally for excellence, innovation, and impactful scientific contributions that support sustainable development and societal advancement.
Mission
To provide reliable, accurate, and high-quality research and laboratory services.
To foster innovation and scientific discovery through advanced technologies and skilled professionals.
To build strong partnerships with academia, industry, and communities.
To ensure ethical practices and compliance with all regulatory standards.
To contribute to knowledge creation and real-world problem solving.
Quality Policy
At DORIL, we are committed to delivering excellence in research, innovation, and laboratory services by consistently meeting and exceeding the expectations of our clients, partners, and stakeholders.
We strive to:
Maintain accuracy, reliability, and integrity in all research and laboratory activities.
Achieve high customer satisfaction through timely and efficient services.
Continuously improve processes, technologies, and team competencies.
Comply with all applicable regulatory, statutory, and ethical requirements.
Enhance employee skills through continuous training and development.
Implement and maintain an effective Quality Management System aligned with international standards.
Promote innovation and a culture of excellence in all operations.
Quality Objectives
To support our policy and mission, DORIL is committed to achieving the following measurable objectives:
Ensure ≥ 95% customer satisfaction through feedback and service quality.
Maintain high accuracy and reliability in test results and research outcomes.
Achieve on-time project/service delivery ≥ 95%.
Conduct regular training programs for staff development (minimum 2–4 per year).
Continuously improve processes through periodic audits and reviews.
Ensure 100% compliance with regulatory and safety standards.
Encourage innovation by initiating new research projects and collaborations annually.
Approved By: Management Team Dream Oriented Research Institute & Laboratory (DORIL)
